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Make Health Insurance Simple Again

  • Wes Spencer
  • Nov 16
  • 2 min read

The Problem Every Employer Knows Too Well


Healthcare has become too expensive, too confusing, and too time-consuming to manage.


Every year, you brace for renewal season. The same routine: shopping new carriers, raising deductibles, increasing employee contributions. And after all that, premiums still climb while employees feel more frustrated and less supported.


You're doing the work, but it's not working.


It's not your fault. The system is designed that way. It's full of complexity that benefits carriers and hospitals, not the people paying the bills.


The Real Issue: Employees Can't Make Informed Decisions


Your premiums aren't just rising because of carriers. They're rising because of healthcare costs. And those costs are being driven by how employees use their benefits.


Employees are making healthcare decisions with no visibility into what things actually cost. They don't know an MRI can range from $500 to $3,000 depending on where they go.


When employees are left guessing, they make choices that increase claims and push your premiums even higher.


The Secret Sauce: SymplCare


SymplCare is the human engine behind every Sympl plan.


It's a team of people whose only job is to make healthcare easy for your employees. We call them Symplifiers.


Here's how they help:


Proactive Member Outreach. Our team reviews claims data every day and reaches out before employees hit roadblocks. We don't wait for problems. We prevent them.


Informed Decision-Making. Before an appointment, employees can compare costs and quality. That means they get the right care at the right price, and you avoid unnecessary spend.


With SymplCare, employees don't have to navigate the system alone, and you finally get visibility into where your money's going.


Real Results in West Michigan


The proof is in the results.


Right now in West Michigan, we're seeing major positive change. A mid-sized client with about 300 employees recently implemented our Tier 1 provider strategy, and the data speaks for itself.


In just the first quarter, 140 employees engaged a Tier 1 provider, reducing their out-of-pocket costs to $0. Compared to the previous year, the organization's total healthcare spend dropped by 5–10%.


That's what a true win-win looks like.


When employees make decisions based on cost and quality and feel supported in the process, they save money, and you do too. It's the kind of outcome that happens when benefits are built around alignment, not guesswork.


It's a straightforward formula: informed employees, sustainable plans, and a benefits experience people actually like.

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