Found an in-network specialist in 22 minutes
Employee's spouse needed an urgent cardiology referral. Our Symplifier called three offices, found an opening the next morning, and confirmed the network status before the family hung up.
Symplifiers.
People serving people. When a bill doesn’t make sense, a doctor is hard to find, medical records need moving, or a prescription costs more than it should, a Symplifier picks up — and stays with it until it’s sorted.
The Sympl Team
Meet the team.
Advisor
Strategy
Independent guidance across funding models — your partner in the big decisions.
Account Manager
Client service
Your day-to-day contact for plan administration, renewals, and everything in between.
Benefit Specialist
Plan support
Enrollment, eligibility, and plan questions — handled quickly and correctly.
Symplifier Team
Member support
First call when an employee needs a provider, a claim, or a script.
Actuarial Team
Analytics
Claims modeling and the math behind every recommendation we make.
Client Transition Manager
Onboarding
Guides your move to Sympl — data, carriers, and communication, start to finish.
What they actually do
Stories from the help line.
Saved $11,000 on a planned surgery
Employee was about to schedule at an out-of-network hospital. Symplifier ran a Centers of Excellence comparison, surfaced a top-rated in-network option, and coordinated the transfer of records.
Reversed a $4,300 claim denial
Carrier denied an MRI as not medically necessary. Symplifier pulled the records, drafted the appeal with the physician's office, and got the denial overturned in under three weeks.
Leadership
Partners.
Jay Ofield
Partner
Two decades reshaping how mid-market employers buy and deliver care. Spends his time pairing employers with the right funding model and translating actuarial work into plain language.
View full bio
Wes Spencer
Partner
Twenty years across manufacturing, hospitality, automotive, and professional services. Obsesses over the member experience — how an employee actually uses the plan.
View full bioTalk to an Advisor.
We'll listen first. No pitch, no pressure, no carrier loyalty test.
Real humans answer